From estimate to finished space · 88 seconds · On-screen explanation with music, no narration.
From estimate to finished space
An allowance is an agreed budget for the materials in your project. It is set with you, in writing, before work begins—and it only changes when you choose to change it.
Start with your budget
We discuss your goals and the budget you are comfortable with before preparing an estimate. Together, we define the rooms, scope and material preferences.
Receive your written proposal
Based on your budget, we give you a project price with an allowance for each material category—tile, stone, fixtures, vanities and accessories. Scope, allowances, payment dates and overage percentages are disclosed before you sign.
Approve selections and any upgrades
Choose within the allowance to avoid material overage charges. If you choose something more expensive, you pay the material cost difference plus a disclosed percentage-based overage charge or penalty, scaled to the overage. We document the calculation and obtain your written approval before ordering the upgrade.
Confirm your deposit and schedule
Our intended payment schedule is 50% up front and the remaining 50% at completion, subject to applicable deposit limits and your signed agreement. If you need arrangements for the final half, we agree those in writing before they are needed.
Installation with clear communication
Our workday starts at 7 am and we leave before 6 pm. We take punctuality seriously. If a delay becomes likely, we communicate ahead of time so you are not left waiting. You receive updates as work progresses, including any proposed changes.
Walk through the finished work
We review the finished installation with you, document any items needing attention and explain care and applicable warranty documentation. The remaining balance is handled according to your signed completion or payment-plan terms.
If you go over the allowance
Upgrading to more expensive materials, fixtures, vanities or accessories than originally agreed is always your choice—but it carries additional charges that scale with how far the allowance is exceeded. These terms are disclosed in your proposal before you sign, never after.
Within allowance
No material overage penalty. Approved scope changes are handled separately.
Above allowance
You pay the additional material cost plus the percentage-based overage charge disclosed in your proposal. Larger overages may carry a higher agreed rate.
Approval before purchase
Your written change approval shows the allowance, selected cost, excess amount, applicable rate and total additional charge.
Written percentage terms
The exact percentages and the amount they apply to are specified in your written proposal—not assumed or added after the purchase.
Payment arrangements for the final half
If you need to spread out the remaining 50%, a separate written payment agreement must set out the amount owed, due dates, any lawful interest and late charges, and what happens if payments are missed. These terms must be reviewed for the laws where your project takes place.
A lease or payment agreement does not automatically give us a right to take equity from your home. Any security interest, construction lien or other property-related remedy requires its own legal basis and required procedures. Nothing on this page creates such a right.
Hard times deserve a conversation
If you have been a reliable client and experience financial hardship, contact our office promptly. When you communicate openly and show a good-faith commitment to paying, we can offer a grace period and put a revised payment agreement in writing. Its dates, any permitted penalties and any interest must be clearly agreed—not left open-ended.
If nonpayment remains unresolved, communication has stopped and there is no good-faith effort to settle the balance, we may pursue lawful collection, including filing suit where appropriate, after required notices and legal review.
Payment and collection policies are subject to applicable law and the signed agreement. Deposit limits, payment-plan terms, grace periods, interest, penalties and any property-related remedies require local legal review before use.
Why we work this way
Time is precious. Trust is earned. We waste neither. An allowance-based proposal means you always know what you have committed to, what each upgrade costs, and what happens if plans change. No vague estimates, no open-ended invoices—just an honest agreement, honored on both sides.
Specific allowance amounts, overage charge rates and change-order terms are set out in each written proposal and may vary by project scope. The examples above describe the structure, not a universal price list.